Privacy Policy

The Wired Wizards LLC values your privacy and is committed to protecting all corporate telemetry, server credentials, and endpoint data entrusted to our NOC.

1. Remote Session Security & Encryption

All remote helpdesk sessions established by our L0-L2 technicians utilize end-to-end 256-bit TLS encryption. Remote access credentials are generated transiently and expire immediately upon ticket resolution.

2. SOC 2 & Regulatory Compliance

Telemetry collected via CentralizedSystem or Employee Monitoring modules is strictly handled in compliance with SOC 2 Type II, ISO 27001, and HIPAA data residency requirements. We do not sell or transfer operational logs to third-party advertisers.

3. Contact & Data Officer

If you have questions regarding your data, please contact our Data Protection Officer at privacy@thewiredwizards.com.